Contact
Need help? Email customersupport@bakebuds.com or call +1 (470) 202-8381, Monday–Friday, 9:00 AM–5:00 PM Pacific Time. We aim to reply within one business day.
Problem with an order? If something arrives damaged, incorrect, incomplete or defective, email us within 14 days of delivery with your order number and photos. We'll replace it or refund it, including return shipping. See our Refund & Return Policy.
Mailing address (mail only, no pickups): Bake Buds LLC, 1870 The Exchange SE, Ste 220, PMB 865676, Atlanta, GA 30339-2171.
Our checkout is hosted by our e-commerce platform, which is validated as compliant with PCI DSS Level 1. Card, Shop Pay and PayPal payments are handled by PCI-compliant payment processors. Checkout pages are encrypted in transit (HTTPS/TLS). Bake Buds never sees or stores your full card number. No online system is risk-free, so please use a secure connection and contact your card issuer and us right away if you notice an unauthorized charge.
Orders are processed within 1–2 business days. Standard shipping typically arrives in 3–7 business days.
Delivery times may vary depending on your location, order size, and seasonal demand. Tracking information will be emailed once your order ships.